Terms of service

Terms of service

Overview

This website is operated by Tidings & Twinkle. Throughout the site, the terms “we”, “us” and “our” refer to Tidings & Twinkle. Tidings & Twinkle offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein, including our Privacy Policy, Refund Policy and Shipping Policy.

If you do not agree to these terms, you should not access the website or use our services.


1. Online store terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.

A breach or violation of any of the terms will result in an immediate termination of your access to the services.


2. General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

Payment information is always encrypted during transfer across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission from us.


3. Products and services

Certain products or services may be available exclusively online through our website.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device’s display of any colour will be completely accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction, and to limit quantities of any products we offer.

All product descriptions and pricing are subject to change at any time without notice.


4. Orders and acceptance

When you place an order with us, you are making an offer to purchase a product.

We reserve the right to accept or decline any order at our discretion. Orders may be cancelled if products are unavailable, pricing errors occur, or fraudulent activity is suspected.

If we cancel or modify an order, we will attempt to notify you using the contact information provided at checkout.


5. Pricing and billing

Prices for our products are subject to change without notice.

Unless otherwise stated, prices do not include shipping costs, customs duties, import taxes or other fees that may apply depending on your location.

You agree to provide accurate, complete and current purchase and account information for all purchases made in our store.


6. Shipping and delivery

Shipping times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions or other circumstances beyond our control.

Once an order has been transferred to the shipping carrier, responsibility for delivery lies with the carrier.

Further details can be found in our Shipping Policy.


7. Returns and refunds

Returns and refunds are handled according to our Refund Policy.
Please review this policy before making a purchase.


8. Third-party services

Our website may contain links to third-party websites or services.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. Your use of third-party services is entirely at your own risk.


9. Intellectual property

All content on this website, including text, graphics, logos, images, product descriptions and website design, is the property of Tidings & Twinkle or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute or exploit any part of the website without prior written permission.


10. User comments and feedback

If you submit reviews, comments or feedback, you grant us the right to use, reproduce and publish such content for marketing or operational purposes.

We reserve the right to remove content that we determine to be unlawful, offensive or in violation of these terms.


11. Errors and inaccuracies

Occasionally there may be information on our website that contains errors relating to product descriptions, pricing, promotions or availability.

We reserve the right to correct any errors and update information at any time without prior notice.


12. Prohibited uses

You may not use our website:

  • for unlawful purposes

  • to violate laws or regulations

  • to infringe intellectual property rights

  • to transmit malicious software or harmful code

  • to interfere with the security or functionality of the website

We reserve the right to terminate your use of the service for violating these terms.


13. Disclaimer of warranties

All services and products provided through this website are provided “as is” and “as available”.

We do not guarantee that your use of the website will be uninterrupted, secure or error-free.


14. Limitation of liability

To the fullest extent permitted by law, Tidings & Twinkle shall not be liable for any indirect or consequential damages arising from the use of our services or products.


15. Governing law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Tidings & Twinkle operates.


16. Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

Your continued use of the website following any updates constitutes acceptance of those changes.


17. Contact information

Questions about these Terms of Service can be sent to:

support@tidingstwinkle.com